HC Deb 22 November 1937 vol 329 c848
54. Mr. Day

asked the Postmaster-General how regularly observations and examinations are made by his Department for the purpose of enabling him to assess the standard of efficiency in the telephone system in regard to quickness and accuracy of the manual exchanges; and whether his recent reports show any improvement in the standard of efficiency?

Major Tryon

The service given at manual exchanges is under daily observation for operating purposes. The results show that, in general, a high standard of efficiency is maintained and that there has recently been a slight improvement in speed and accuracy.

Mr. Day

Is the standard of efficiency of the automatic system greater than that of the manual system?

Major Tryon

The change-over to the automatic system is going on gradually throughout the country.

Mr. Day

Does that system show a much better standard of efficiency?

Major Tryon

Yes, Sir, it is certainly better.

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