HC Deb 25 April 1968 vol 763 c469
34. Captain W. Elliot

asked the Postmaster-General on what conditions his regulations allow the nationalised industries to put their telephone numbers ex-directory; and if he will make a statement.

Mr. Mason

The Telephone Regulations, 1965, make no distinction between requests from the nationalised industries for "ex-directory" numbers and requests from other subscribers.

Captain Elliot

Is the Postmaster-General aware that many of the British Road Services' depots are applying to go ex-directory and that this is causing great inconvenience to customers? Is he aware also that a British Road Services official said that as a rule the organisation does not consider claims for compensation for goods if not made within 14 days of despatch? Goods often take longer to be delivered and therefore it is important that a customer should have—

Mr. Speaker

Order. Questions must be reasonably brief.

Mr. Mason

I appreciate the difficulties the hon. and gallant Gentleman has mentioned, but it is not for me to issue a diktat to customers as to what they should do regarding directory or ex-directory numbers.