HC Deb 13 July 1909 vol 7 cc1849-50

asked the Postmaster-General whether he could see his way to publish a Return showing the number of complaints made in the London area by telephone users as to the difficulty in obtaining communication with the exchange, as to the difficulty in obtaining the number asked for, as to the difficulty of obtaining quick communication with the telegraph office, and as to the number of complaints which have been investigated and what occasioned them; and what action has been taken to render the service more efficient?


I shall be happy to furnish the hon. Member with any available information he desires as to the working of the Post Office London telephone service or to give him facilities for personal investigation at the exchanges. The number of complaints is small in relation to the volume of traffic; but they are all carefully examined, and any defects in the service thus brought to light are made good. The subject could not be satisfactorily dealt with in a printed statistical Return.