§ Mr. Terry Walkerasked the Secretary of State for the Environment if he is aware of the delays being experienced by the public in the issuing of driving licences from the driver and vehicle licensing centre at Swansea; and if he will now take further action to remedy this situation.
§ Mr. MulleyOver 98 per cent. of all applications are currently being cleared within 10 working days. There remain some cases in which the driver and vehicle licensing centre has real difficulty in reconciling the details given on the application form with the information on its own records. There have also been some early defects in the system, which are being remedied. I hope to see something of the special action being taken to deal with these problems when I visit the centre next week.