§ Mr. Crispin Blunt (Reigate)On a point of order, Mr. Speaker. On 1 February last year I wrote to the Secretary of State for Health requesting his assistance with handling constituency issues. I asked whether the Department of Health had a diagram or spreadsheet to show what was happening with health service reforms, who was responsible for each aspect of health care and to whom we should address any problems on behalf of our constituents. I said that such a document would be helpful for us all. In December, I received a reply from the Under-Secretary of State for Health, Lord Hunt of Kings Heath, dated 25 November 2002, a considerable time after I first wrote. I will not reprise for the benefit of the House the stream of verbiage in the Under-Secretary's letter, although you, Mr. Speaker, will have seen it. There was no response to my specific request for assistance, not only for me, but for all Members of the House.
There are two specific issues on which I would be grateful for your advice, Mr. Speaker. Is it acceptable for the Department of Health to take such an inordinate length of time to reply to hon. Members? Is it frankly acceptable for requests for assistance in how we manage complaints on behalf of our constituents to be dealt with in such a contemptuous manner, as you have seen in the terms of the letter?
§ Mr. SpeakerI am grateful to the hon. Gentleman for giving me notice of his point of order and for showing me the correspondence to which he refers. Members are entitled to prompt replies from Ministers that address the issues raised. In this case, the hon. Gentleman is entitled to feel disappointed on both counts. I have asked the Secretary of State to review the correspondence. [HON. MEMBERS: "Answer."] Order.