HC Deb 01 November 2000 vol 355 cc698-9
4. Barbara Follett (Stevenage)

What steps her Department is taking to promote the use of information technology among the older members of the population. [133640]

The Minister of State, Cabinet Office (Mr. Ian McCartney)

Over 13,000 people have already started free training courses at 843 centres under the UK online computer training initiative. Around half of those who have joined are over 50 and around 18 per cent. are of retirement age. The older population is one of the key target groups for the first 600 UK online centres, which will be rolled out early next year, with approximately 6,000 by the year 2002.

Barbara Follett

I thank my right hon. Friend for that reply and welcome the work that has already been done. Would he do all that he can to ensure that older people are aware of the existence of subsidised IT training schemes, such as the learning shop scheme that is being run by North Hertfordshire college in Stevenage?

Mr. McCartney

Like our grandparents, I am very keen to ensure that older people gain access to IT. Throughout the country, a range of initiatives are taking place at the moment, including the rolling out of a programme to the 2,000 most deprived communities in Britain; and one of the target groups in those communities is older people. Therefore, the Government are absolutely committed at every stage to invest in providing such access, not just for older people but across the board, so that our society is not divided into the information-rich and the information-poor. Everyone must have access to the net, including older people.

Mr. Paul Tyler (North Cornwall)

I doubt whether any members of the ministerial team qualify for that description, but I certainly do. May I ask the Minister to look again at the way in which his colleagues in other Departments communicate with Members of the House by way of information technology? I instance a case where I wrote to the Minister of Agriculture in April. He tells me that he sent a reply in July, but because the courier did not deliver, it did not arrive until last week. Given the co-ordinating role that the Cabinet Office and the Minister have with other Departments, may we look again at the communication between Departments and Members of the House?

Mr. McCartney

I give this absolute commitment to the hon. Member—I nearly said "the older Member". The whole process of the modernising government strategy and of the co-ordinated IT strategy is to ensure that Members of the House are properly serviced by Departments. I give him this assurance. If Members do have a problem, they should come to Mr. Fixit and we shall see what we can do.

Mr. Speaker

I call Mr. Wyatt.

Mr. Derek Wyatt (Sittingbourne and Sheppey)

Thank you for calling me, Mr. Fixit.

Every community in the world has its digital divide, and the Minister will have seen the G8 papers on that. I wonder whether, for the older people in our country, we might pilot an initiative to give them access on a bank holiday to the computers in schools and businesses, where we can give them teaching and training. That is what they need most of all because they fear new technology.

Mr. McCartney

That is a fair point. A key area that we are investing in is skills. As part of that process, I am monitoring regularly to ensure that older people are getting access to information technology, training, and sometimes upskilling and new training. If my hon. Friend has any ideas on that, I am prepared to meet him and see what we can do to help.

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