HC Deb 24 May 1999 vol 332 cc1-2
1. Dr. Norman A. Godman (Greenock and Inverclyde)

How many staff are employed in Benefits Agency offices (a) in Inverclyde and (b) in Scotland as a whole; and what was the equivalent figure in (i) 1990, (ii) 1993 and (iii) 1996. [83991]

The Secretary of State for Social Security (Mr. Alistair Darling)

At 30 April 1999, the number of BA staff employed in Inverclyde was 242. The number in Scotland was 6,966.

I am unable to provide further information in the form that my hon. Friend has requested due to district reorganisations. Unfortunately, the figures for Scotland are not available for 1993. Before 1990, there was no Benefits Agency.

Dr. Godman

Those recent figures sound encouraging enough. Jack Martin and his team of officials have my respect, especially the local customer relations officers, Liz McArthur and Margaret Mitchell, but I have received representations concerning the number of doctors and support staff who carry out medical examinations to determine the award of incapacity and other benefits. Is it true that their number is still too low for the number of examinations that they have to carry out? I hope that my right hon. Friend will dismiss the idea that the Sema Group, which carries out that work for the Benefits Agency, is screwing down the number employed to maximise profits. That would be detrimental to our constituents, who have to wait far too long as it is for such medical examinations.

Mr. Darling

We keep the number of medical staff throughout the country under review. I am not aware of there being a particular problem in Greenock or in the surrounding area, but I will happily look into it for my hon. Friend.

My hon. Friend may be interested to know that we are recruiting 64 members of staff as part of the new single gateway to the benefits system. One of its pilot projects is operating on the Clyde coast, so he will know about it. I thank him for his compliments to the staff; I know that he has written to them and has been extremely supportive of everything they do. They appreciate that.