HC Deb 02 July 1997 vol 297 cc284-5
8. Mr. Barry Jones

To ask the Chancellor of the Duchy of Lancaster, pursuant to his oral answer to the hon. Member for the City of York (Mr. Bayley) of 4 June, Official Report, columns 378–79, how he proposes to take into account the views of the users of public services in future proposals relating to the citizens charter initiative. [4934]

Mr. Kilfoyle

We are about to begin a series of visits and forums around the country during which we aim to meet as many users of public services as possible. To back that up, we are considering setting up a panel, among other things, drawn from all walks of life, to inform and guide future proposals on the charter. We shall be announcing the details of this in due course.

Mr. Jones

How will my hon. Friend consider the needs of those who are elderly and those with disability?

Mr. Kilfoyle

I am happy to tell my hon. Friend that I shall shortly be meeting a series of forums, including one next week for the elderly, to ascertain their views so that we can ensure that the Government reflect the views of people in all walks of life on the services that they require.

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