HC Deb 14 December 1992 vol 216 cc19-20
31. Mr. Streeter

To ask the Chancellor of the Duchy of Lancaster what proportion of the commitments in the original citizens charter White Paper have been met, or are in the process of being met.

Mr. Waldegrave

More than 90 per cent.

Mr. Streeter

I thank my right hon. Friend for his most encouraging reply. Is he aware that, despite the efforts of some courteous and hard-working staff, the British Rail service from Plymouth to Paddington remains at best patchy and at worst downright unreliable? Can he assure me that under his watchful eye standards will increase?

Mr. Waldegrave

I can confirm, as my right hon. Friend the Prime Minister made clear in a speech last week, that it is our intention to drive up standards on British Rail. The standards that we set this year were merely the starting point.

Mr. Barnes

Why are unemployment, homelessness, and the plight of pensioners described by the Secretary of State as "lost causes"? If they are lost causes by this Government, it is time this Government went.

Mr. Waldegrave

The hon. Member gives me the opportunity to clarify exactly what I meant. It was not those important issues which are lost causes. A lost cause is anything that the hon. Member for Bolsover (Mr. Skinner) supports. This Government have done and are doing much more for those causes, which are close to our hearts, than the Labour Government ever did.