§ 26. Mr. Martyn JonesTo ask the Chancellor of the Duchy of Lancaster what progress is being made under his charter proposals.
§ Mr. Robert JacksonExcellent progress is being made. More than 90 per cent. of the initial 150 commitments in the programme of action in the 1991 citizens charter White Paper have been met or are in hand. More than 80 further policy commitments were set out in the citizens charter first report which was published on 25 November.
§ Mr. JonesI welcome the initiative. I should be pleased if, in the spirit of Christmas, the Minister could extend the initiative to the homeless and the unemployed. May we have a charter for the homeless and the unemployed this Christmas?
§ Mr. JacksonI greatly appreciate the hon. Gentleman's comment on the citizens charter. There is a charter for the Employment Service, and in my previous ministerial job I was responsible for it. The Employment Service is doing its best to apply charter principles to improve the quality of the service that it offers to unemployed people.