HC Deb 09 June 1969 vol 784 c939
19. Mr. Hunt

asked the Minister of Transport if he will issue a general direction to British Railways instructing it to formulate a more equitable basis for the refunds of unused portions of season tickets.

Mr. Carmichael

No, Sir.

Mr. Hunt

Is the Minister aware that one of my constituents bought a monthly season ticket for £6 8s. and on surrendering it with nine days unused was offered a refund of just 1s. 4d.? Is not that an example of the way in which British Railways' calculations in these matters are weighted against the passenger to an almost fraudulent extent?

Mr. Carmichael

I am aware of the case of the hon. Gentleman's constituent and the reason behind this Question. The question of how to deal with unexpired portions of season tickets is a management matter for British Railways. Whilst my right hon. Friend has power to give a general direction, this is only if in his opinion it is necessary to do so in the national interest. I do not believe that this is a matter in which such a direction would be appropriate. I am sure that the Railways Board will read the Questions and Answers and will be aware of the hon. Gentleman's displeasure.