HC Deb 27 February 1969 vol 778 cc1906-7
26. Mr. Kenneth Lewis

asked the Postmaster-General what action he proposes to take to improve the delivery of telegrams.

Mr. Stonehouse

The delivery of telegrams is generally satisfactory.

Mr. Lewis

Is the right hon. Gentleman aware that telegrams to patients on the waiting list for beds at some London hospitals are being delayed for 24 hours or more, and are being misdirected? This means that a patient, who may have been on the waiting list for many months—some of them have been waiting for a year or more—does not come in for the bed. It then goes to another patient, so that he misses his place in the queue. This is very serious.

Mr. Stonehouse

I should like to have examples brought to my attention. My information on the average performance is that telegrams are delivered within the hour if delivered by hand, and within half an hour if delivered by telephone. This is a very good performance. If there are cases where we are falling short, I should very much like to know of them.