HC Deb 27 February 1969 vol 778 cc1908-9
46. Mr. Goodhart

asked the Postmaster-General how many representations his department has received about the slow delivery of letters with a 4d. stamp; and what reply he has made.

Mr. Stonehouse

Some thousands over five months, but few in relation to 23 million second-class letters delivered daily—94 per cent. of them within two days of posting. The reply to each complaint depends on our findings.

Mr. Goodhart

Is the right hon. Gentleman aware that, during the past six months, I have received more complaints about slow delivery of mail than in the previous 10 years?

Mr. Stonehouse

There has been a lot of publicity about slow delivery but we are achieving extremely good results. I think that the vast majority of people understand and appreciate that our postal service is achieving better results than any other Post Office administration in the world.