§ 37. Sir C. Taylor
asked the Lord President of the Council how often he studies the Refreshment Department's complaints book; and when this was last brought to his notice.
§ Sir C. Taylor
This is not good enough. The Chairman of the Catering Sub-Committee should study this book. The Chairman will correct me if I am wrong, but I understand that he was not aware of the existence of this book until this Question was put down. Does he take any action about complaints that are put into the book?
§ Mr. Ensor
With great respect to the hon. Member, I have more individual hon. Members and right hon. Members talking to me about problems and complaints than are ever likely to appear in any complaints book. I would have thought that personal contact between myself as Chairman of the Catering Sub-Committee and Members was far more valuable than any complaints book.
§ Mrs. Ewing
Is the Chairman of the Catering Sub-Committee aware that the complaints book has been lost? I should like to find it, in order to write in it some very complimentary remarks about the pleasantness of the servants of the House.