HC Deb 08 May 1968 vol 764 cc395-6
3. Captain W. Elliot

asked the Minister of Transport if he will issue a general directive to the Transport Holding Company to extend beyond 14 days the period within which claims for compensation for goods lost in transit may be submitted.

Mr. Swingler

No, Sir. The conditions under which traffic is carried are a matter of management for the Holding Company and its subsidiaries.

Captain Elliot

Would the Minister look into this? A spokesman has made a statement to the effect that claims will not be considered after 14 days. Is he aware that this means inconvenience for customers, as good often take longer than that to arrive?

Mr. Swingler

I am advised that the statement incorporated in the hon. Gentleman's Question is not correct. If he knows of any hard cases, of which at the moment the British Transport Holding Company is unaware, I shall be glad to go into the matter with the Holding Company.