§ 35. Mr. Eadieasked the Postmaster-General how many complaints he has received about damaged postal packets in Scotland; and what action is being taken as a result.
§ Mr. Joseph SlaterIn March 1968 complaints were made about 24 letter packets and 473 parcels. Where appropriate we advise the senders about the best methods of packing, and where damage was clearly caused by mishandling in the post we do all we can to prevent a recurrence.
§ Mr. EadieDo not the figures reveal an unsatisfactory position? Will my hon. Friend consider the matter very carefully?
§ Mr. SlaterNo, I do not think so. In the month in question over 5 million letter packets and 782,000 parcels were posted in Scotland. If anything, there has been a slight fall in the number of complaints. Hon. Members who have visited sorting offices will have seen, as I have, the way in which some parcels are wrapped and sent off. Our people are kept very busy trying to get the parcels to their proper destination.