HC Deb 16 February 1967 vol 741 cc771-2
3. Mr. Edward M. Taylor

asked the Postmaster-General what information he has regarding the congestion of telephone lines between Glasgow and London during normal business hours; and what plans he has to improve the situation.

Mr. Joseph Slater

I am aware that there has been some congestion on the lines between London and Glasgow. We expect to provide 100 additional circuits on this route between now and March, which will augment the facilities by 14 per cent.

Mr. Taylor

I am obliged to the hon. Gentleman for that Answer. Does he accept that a serious problem exists and that many telephone operators in Glasgow are in danger of becoming nervous wrecks as a result of constantly hearing a voice saying, "All lines to London are engaged, please try later"? Does he consider that 100 additional circuits will he enough and has he any further plans?

Mr. Slater

This is progress, and we are improving the position.