§ 51. Mrs. Renée Shortasked the Postmaster-General how many telephone calls per year fail due to errors made by subscribers; and what plans he has for reducing this number.
§ Mr. BennAbout 50 million trunk calls and 250 million local calls a year fail due to dialling errors made by callers. The Post Office already does a great deal to help telephone users by pamphlets, visits and training courses for firms' operators. But I intend during the coming year to extend these activities considerably through a campaign using television, the press and other publicity media.