§ 13. Mr. Dickensasked the First Secretary of State and Secretary of State for Economic Affairs what arrangements he has made in his Department to ensure that complaints by the public about unauthorised price increases made since 20th July are properly dealt with and acted upon.
Mr. AlbraComplaints about particular price increases are dealt with by the Government Department that sponsors the industry concerned. All appropriate steps will be taken to follow up complaints received.
§ Mr. DickensCan my hon. Friend consider the advisability of making the Government's information services available so that people can know what the facilities are for reporting unauthorised price increases?
§ Mr. AlbuWe will certainly consider that, but the procedure is that described 1859 by my right hon. Friend in the answer he gave on 25th May.
§ Mr. Fletcher-CookeCan the hon. Gentleman tell me the Department to which complaints should be sent against the increase of charges which the Post Office proposes to make on 3rd October in flagrant breach of paragraph 32 of the White Paper on the standstill of prices?
§ Mr. AlbuThe hon. and learned Gentleman knows that these increases were part of the measures announced by the Prime Minister on 20th July. Of course, if the hon. and learned Gentleman has any complaint to make, he will no doubt write to the Postmaster-General.