HC Deb 16 November 1959 vol 613 c776
11. Mr. John Hall

asked the Minister of Pensions and National Insurance what steps he takes to ensure that all those entitled to a supplementary pension from the National Assistance Board, in fact, receive it.

Mr. Boyd-Carpenter

As I told the House a little time ago, I have arranged that retirement pension books shall in future give a fuller and clearer indication of the facts on this subject. These books will come into use next month. Information on this subject is contained in a leaflet sent to all insured persons who are about to retire. Posters are exhibited in my Department's offices, and information is made available by the National Assistance Board to local authorities, churches and voluntary bodies.

Mr. Hall

Is my right hon. Friend aware that there is no criticism of his Department implied either in this or the previous Question, but that it is an undeniable fact that, despite the admirable publications which are issued and every effort which has been made to make clear to those concerned what benefits they can obtain, it is still very difficult for many people to understand the simple leaflets or become aware of their rights under the Act? Is it not possible for my right hon. Friend, through the medium of television or radio, to put on a programme which would easily demonstrate to those entitled to National Assistance their rights under the Act?

Mr. Boyd-Carpenter

I will certainly consider my hon. Friend's suggestion, but I can say that, as a result of the various steps taken, and, if I may say so, the help given by hon. Members, there is a very much wider appreciation of the facts of the matter and of the procedure to be followed than there ever has been previously.