§ 21. Sir C. Mott-Radclyffeasked the Postmaster-General whether he is aware that numerous complaints have recently been made regarding the late delivery of mail in the Maidenhead area; and what steps he is taking to ensure that no unnecessary delay occurs of such a nature as to cause inconvenience, either to commercial firms or to private residents.
§ Miss PikeI have little evidence of any general dissatisfaction about the delivery of mail in the Maidenhead area. My hon. Friend has, however, brought to my notice several complaints from one firm in the area, and as a result action has already been taken to make sure that the first morning delivery should be made to it more regularly in future. I am also investigating the complaints of delay to individual letters for this firm; I am sorry about these and will be writing to my hon. Friend about them. I think I should add, however, that some of the complaints seem to stem from an imperfect understanding by the firm in question and others of the regulations governing the printed paper post.
§ Sir C. Mott-RadclyffeIs my hon. Friend aware that these complaints are not confined to one firm nor to delivery of mail at the twopenny rate? Will she take steps to find why the machinery for sorting and delivery seems to have gone wrong in many cases recently?
§ Miss PikeI shall take steps to make certain that this position is kept constantly under review and that we provide a satisfactory service for this area.