§ 28. Lieut.-Colonel Bromley-Davenportasked the Postmaster-General whether he is aware that the first delivery of letters in Palace Street, Westminster, on Thursday, 3rd May, did not take place until 9.25 a.m.; and what steps he proposes to take to provide a better service in this office area.
Dr. HillThe delay was due to exceptionally heavy mails and shortage of staff. It is impossible to ensure complete regularity of service at times of pressure with the present recruitment difficulties in central London, but the utmost efforts are being made to minimise the effect of these difficulties on the public service.
§ Lieut.-Colonel Bromley-DavenportIs this not another example of my right hon. Friend's Department following the golden rule set by all nationalised industries, which is to give the public worse service at increased cost?
Dr. HillSuch generalities are of no value when we are confronted in the South-Western district with a 5 per cent. shortage of staff. Add to that exceptionally heavy mail from time to time, and, with all the good will and efficiency in the world, there is bound to result an occasional lateness in the completion of the delivery.
§ Mr. HastingsIs the right hon. Gentleman aware that most people in the South-Western district of London are very well satisfied with the service which they get from the Post Office?