§ 13. Mr. Robert Jenkinsasked the Assistant Postmaster-General what improvement has taken place during the three months ended 31st March in the speed of connecting subscribers on trunk and toll telephone calls.
§ Mr. GammansDuring the three months ended 31st March the average time for the operator to answer toll and trunk calls was 5.7 seconds. In the same quarter of last year it was 9.4 seconds.
§ Mr. JenkinsCan my hon. Friend give any reason for this satisfactory result?
§ Mr. GammansThere has been an improvement in the staffing position, and I am glad to say that there has been less wastage in the number of staff resigning, or for any other reason leaving the postal service.