§ 9. Sir F. Sandersonasked the Postmaster-General whether he is aware of the delay in obtaining a reply when dialling O and TEL; and what measures he proposes to take with a view to remedying this grievance.
§ Mr. Wilfred PalingI regret that it has not been possible recently to avoid delay on these services. This has been largely due to continued shortage of operators, coupled with rapid turnover in the depleted staff and heavy sick leave. I can assure the hon. Member that no effort is being spared to overcome present difficulties and to ensure satisfactory service.
§ Sir F. SandersonIs the Minister aware that the public are very long suffering and patient? Will he really do all he possibly can to expedite this service?
§ Mr. PalingYes, Sir.
§ Lieut.-Colonel Sir Thomas MooreDoes the Minister appreciate the wear and tear on both shoe leather and temper which the unfortunate public suffer as a result of these delays, and will he not do something, as my hon. Friend has asked, to safeguard both?