HC Deb 08 February 1949 vol 461 cc169-70
6. Mr. Carmichael

asked the Minister of National Insurance if, in view of the exacting administrative duties centralised on the headquarters of the Ministry of National Insurance in Newcastle, and the serious delays caused in most districts in meeting claims, he will consider establishing regional offices in Scotland, Wales, London and such other areas in England as may be determined by population and efficiency.

Mr. J. Griffiths

The work now being done at Newcastle consists mainly of keeping the contribution records of insured persons, and I do not think it would make for greater efficiency to distribute it among a number of regional offices as my hon. Friend suggests. I would add that complaints of general delay have in fact been few but if my hon. Friend has any special cases in mind perhaps he will let me have the details.

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