20. Miss Wardasked the Minister of Aircraft Production whether, in view of the time occupied by Ministry officials in investigating complaints of bad management made by individual workers direct to his Department, he will state why the usual channels for receiving complaints are ignored?
§ The Minister of Aircraft Production (Sir Stafford Cripps)It is not the practice or 644 policy of my Department to ignore the usual channels for dealing with complaints of the kind mentioned. On the contrary, whenever matters of complaint are raised which are appropriate for investigation by a works joint production committee or by the recognised trade union machinery, it is the practice of my Department to refer the complainant to those bodies and to point out to him or her the importance of utilising the proper machinery of negotiation. I am most anxious that these bodies which operate by agreement between the trade unions and the employers should be used in every possible case to resolve domestic difficulties between managements and workers; it is for this reason that I do my utmost to encourage the work of the joint production committees.