HC Deb 09 December 1935 vol 307 c547
34. Mr. LEWIS

asked the Postmaster-General what steps it is proposed to take to remove the difficulty which subscribers sometimes have in the London telephone area in getting an answer from their exchange after eight o'clock in the evening?


I am glad to say that the difficulties which were experienced earlier in the year have now largely been overcome; and, according to recent observation records, the average speed of answer at night in the London Telephone Area is about nine seconds. Every endeavour is being made to improve the service still further, particularly by strengthening the supervision. If my hon. Friend has any particular case of delay in mind and will furnish details, I shall be pleased to investigate it.


Is my right hon. Friend satisfied that under present conditions he is getting the best possible type of operator to work during these hours?


We are doing our best to get a thoroughly good staff for this work, and the work is continually supervised and checked by inspectors, who put through a large number of calls, to see how the work is going on.