HC Deb 11 May 1931 vol 252 cc817-8
64. Mr. WHITE

asked the Postmaster-General the number of telephone stations ordered and the number which ceased during 1930; and the number working at the end of 1930 and at the end of 1929, respectively?

Mr. ATTLEE

During 1930, 264,254 new telephone stations were connected with the system and 155,032 ceased. The numbers of stations working at the end of 1929 and at the end of 1930 were 1,848,468 and 1,957,690, respectively.

65. Mr. WHITE

asked the Postmaster-General the number of letter complaints received from the public during 1929 and 1930 on the subject of apparatus faults and services?

Mr. ATTLEE

The number of letter complaints received in 1929 and 1930 was 83,136 and 79,269, respectively. These figures, which include complaints in regard to accounts, represent about one complaint in respect of every 20,000 calls.

Mr. DAY

Is it not a fact that the majority of complaints over the telephone are corrected by the exchange?