§ 83. Mr. R. HUDSONasked the Postmaster-General whether, seeing that a number of mistakes are made by his Department in rendering accounts for telephone service, and that when these mistakes are admitted a curt official printed notification of the adjustment is sent to the subscriber, he will consider the advisability of adding a line at the end expressing his Department's regret at the inconvenience caused to the subscriber by the Department's mistake?
§ The POSTMASTER-GENERAL (Sir William Mitchell-Thomson)The printed notification referred to was drafted to meet more than one type of case, and, before issue, where the Post Office is satisfied that a mistake has been made it is customary to add in manuscript an expression of regret. I am sorry if this has been omitted in any particular instance. To avoid risk of omission in future, arrangements are being made for the use of a separate printed form for this type of case.