HC Deb 14 December 1926 vol 200 c2758
35. Mr. HORE-BELISHA

asked the Postmaster-General whether, when telephones are cut off by the Post Office, owing to no fault of the subscriber, he will consider making some arrangement to deduct from the annual subscription a sum proportionate to the loss of the service?

Sir W. MITCHELL-THOMSON

It is not possible to ensure complete immunity from faults, and the most that can be undertaken is restoration of communication as promptly as possible. Telephone charges have been fixed on the basis that no rebate would be made in respect of short interruptions; and I do not consider that the interests of subscribers as a whole would be served by a change of procedure.