HC Deb 17 July 1923 vol 166 c2036
34. Lieut. - Colonel DALRYMPLE WHITE

asked the Postmaster-General whether he has observed the increasing delays within the last few months in the answering of calls by exchanges, more especially after 7 p.m.; and what is the cause of such delays?

The POSTMASTER - GENERAL (Sir Laming Worthington-Evans)

A close and systematic watch is kept on the speed of answer in telephone exchanges, and the records for the last six months show a general improvement in regard to both day and night services. In London, however, the speed of answer recently has been somewhat slower at night at some of the exchanges, and is the subject of investigation. If my hon. and gallant Friend will specify any particular exchange or exchanges he has in mind, I shall be pleased to have inquiry made and to acquaint him with the result.

Mr. SEXTON

Does not the right hon. Gentleman think that the real cause of the delay after 7 p.m. is the language used after that hour?

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