§ 44. Sir H. BRITTAINasked the Post master-General whether his attention has been called to the varying degrees of efficiency of the various London telephone exchanges; and whether he is able to state which exchange, in the opinion of the Department, is worked with the greatest satisfaction to the subscribers and which exchange is the subject of the greatest number of complaints?
§ Mr. N. CHAMBERLAINStatistics which give some indication of the comparative efficiency of the various London telephone exchanges are periodically prepared and utilised by my Department, but in view of the many factors involved, including differences in local conditions, I do not think it is possible, consistently with justice to the staff concerned, to publish a list of exchanges in order of merit.
§ Sir H. BRITTAINIs anything done to help the Departments which prove to be most efficient? Is no reward or bonus given them to encourage them?
§ Mr. CHAMBERLAINThere is no reward or bonus, but all questions of efficiency are noted, and no doubt the Departments concerned are marked out and have a good mark for good work.