HC Deb 23 June 1920 vol 130 c2178
51. Sir HARRY BRITTAIN

asked the Prime Minister whether he is aware of the great delay which members of the general public frequently experience in receiving replies from Government Departments, in some cases two, or even three, letters containing questions of vital importance to the inquirer being despatched without even a formal acknowledgment in return; and whether he can see his way to issuing instructions which will effect an improvement in this direction?

Mr. BONAR LAW

I shall call the attention of Departments to my hon. Friend's question, but I must remind him that the rapid reduction of staffs considered necessary by the Government must inevitably cause some inconvenience.

Sir H. BRITTAIN

Is the right hon. Gentleman aware that greater severity in this particular matter would have saved Ministers much questioning in this House?

Mr. BONAR LAW

I am sure that it is in the interest of everyone to make as certain as we can that there is no delay.