HC Deb 07 April 1919 vol 114 cc1671-2
87. Captain ORMSBY-GORE

asked the Postmaster-General whether an increasingly large number of complaints are being made by subscribers on the Mayfair Exchange of the London telephone system; whether these complaints arise from the fact that this exchange is understaffed and overworked, considering the number of calls made upon it, and whether he will inquire into the matter with a view to reducing the number of subscribers connected with the Mayfair Exchange?

Mr. ILLINGWORTH

The conditions at the Mayfair Exchange have been exceptional on account of the renewal of commercial and social activites, and the prevalence of influenza caused both shortage of staff and an increase in the number of calls to and from the large number of doctors and nursing homes served from this exchange. Arrangements have been made, and are being made, to transfer some of the busiest subscribers' lines to neighbouring exchanges. These transfers have improved the service.