HC Deb 28 May 2004 vol 422 c84W
Miss Begg

To ask the Secretary of State for Work and Pensions what plans he has to make it easier for benefit claimants to open a Post Office card account. [177331]

Mr. Pond

The process for opening a Post Office card account is already a straightforward one and over 3 million customers have so far said they want to open one.

We have already made some improvements to the Post Office card account process where real problems have been identified red continue to closely monitor its operation. We want to make further changes which would include less form-filling and a straightforward process for customers getting account details back to DWP via their postmaster.