§ Mr. Stephen O'BrienTo ask the Secretary of State for Trade and Industry what action she plans to take to improve the response rate of(a)Ministers in her Department and (b)chief executives of agencies for which she is responsible to correspondence from hon. Members and peers. [176351]
§ Ms HewittThe correspondence performance of Agencies for which I am responsible is already excellent.
My officials are introducing new management and other systems to improve the overall response rate.