§ Mr. WebbTo ask the Secretary of State for Work and Pensions when he will answer question reference 147652, tabled by the hon. Member for Northavon on 8 January. [161624]
§ Mr. Browne[holding answer 15 March 2004]: An answer was given to the hon. Member today.
Department for Work and Pensions modernisation programme Project Start date Due end date Expected end date Planned costs(£ million) Current authorised expenditure (£ million) Child Support Reform September 1999 October 2004 Currently under review 400 400 Key achievements Since 3 March 2003, new Child Support claims have been calculated using the new rules and new IT.
Project Start date Due end date Expected end date Planned costs (£ million) Current authorised expenditure (£ million) Customer Management System October 2001 March 2006 March 2006 300 150 Key achievements This system currently being rolled out will allow information supplied by customers to be gathered electronically by staff, improving efficiency and customer service. Staff will be able to check information supplied against that already held and issue the customer with a Statement reflecting the information supplied.
Project Start date Due end date Expected end date Planned costs (£ million) Current authorised expenditure (£ million) ISCS/JSAPS Modernisation Programme August 2002 Various 1Various 20 20 Key achievements The Department's updated IS/IT Strategy has identified new ways of delivering IT improvements at lower risk. The modernisation of our Income Support and Jobseekers Allowance systems is now being taken forward in line with updated IS/IT Strategy principles—for example, a preference for commercially available packages rather than bespoke development and staged incremental improvements rather than "big bang" replacement. 1 In line with the Department's IT Strategy, this programme has changed from system replacement to a rolling programme of incremental improvements.