§ Mr. Stephen O'BrienTo ask the Secretary of State for Trade and Industry what steps are being taken to encourage use of the internet by those who have said that a lack of(a) knowledge, (b) confidence and (c) interest was a barrier to use. [146142]
§ Mr. AlexanderI have been asked to reply.
A network of over 6,000 UK online centres offer free or low cost internet access, especially for those who may need additional support to get online. A December 2003 report on CMF funded centres, found that centres are successfully helping users improve their confidence (79 per cent.) and learn new skills (84 per cent.). The `Get Started' campaign, which promoted the benefits of the internet to disinterested groups, helped drive nearly 37,000 people to UK online centres for a free internet starter session.
We have recently published guidelines to help employers implement Home Computing Initiatives. HCI schemes promote home computer access and use which can help reach out to individuals who are less confident with technology.