§ Lord Burlisonasked Her Majesty's Government:
What key targets have been set for the chief executive of the Defence Transport and Movements Agency for financial year 2003–04.[HL3369]
§ Lord BachThe chief executive of the Defence Transport and Movements Agency has been set the following key targets for 2003–04:
Key Target 1To meet the customers' requirements as negotiated and agreed in CSAs to deliver:
- a. 97 per cent or more of Agency transactions and services provided under call-off contracts to be within agreed time, quantity, quality and cost (TQQC) criteria.
- b. At least 92 per cent of transactions against each contract to be within agreed TQQC criteria.
Key Target 2To reduce the average unit cost of output by 2 per cent in real terms.
Key Target 3To achieve at least a "satisfactory" rating in the provision of operational transport and movements support.