§ Lord Burlisonasked Her Majesty's Government:
What key targets have been set for the chief executive of the British Forces Post Office for financial year 2003–04. [HL3368]
§ Lord BachThe chief executive of the British Forces Post Office Agency has been set the following key targets for 2003–04:
Key Target 1To meet 95 per cent of the customers' requirements as negotiated and agreed in customer supplier agreements for the transit of defence postal service (DPS) traffic BFPO to the theatre of operations (TOO), front line commands (FLCs) or on board ship.
Key Target 2To meet 95 per cent of the customers' requirements as negotiated and agreed in customer supplier agreements for the transit of defence mail service traffic from BFPO to customers of defence mail centres.
Key Target 3To meet 97.5 per cent of the customers' requirements as negotiated and agreed in customer supplier agreements for the transit of defence courier service traffic from BFPO to the customers/TOO.
Key Target 4To achieve an overall 3 per cent increase in efficiency.