§ Mr. Webb:To ask the Secretary of State for Work and Pensions if he will update the table submitted by his Department to the Committee of Public Accounts and published in the 12th Report of Session 2002–03 on tackling pensioner poverty, Ev.20, setting out expenditure and out-turn for income support for the elderly and minimum income guarantee, to include figures for 2002–03. [143080]
§ Malcolm Wicks:The information requested is given in the following table updated with 2002–03 figures.
quality assurance monitoring, in keeping with industry practice, to ensure that agreed service standards are maintained.
All calls to the CCC are recorded and a selection of the calls are evaluated on a weekly basis.