HC Deb 06 November 2002 vol 392 c381W
Dr. Cable

To ask the Secretary of State for Trade and Industry, what plans she has to introduce a system of licensing for(a) independent motor vehicle garages and (b) franchised motor dealers; and if she will make a statement. [78589]

Miss Melanie Johnson

I have no plans at present to introduce a system of licensing for garages or motor dealers. Car buyers have the same rights as all consumers to expect that the goods they buy are of satisfactory quality and as described. With regard to car servicing and repair, my Department is working closely with the industry and other stakeholders to develop an independent national voluntary scheme to enable consumers to identify garages across the sector which are committed to delivering consistent minimum standards of customer service.