Transport and Movements Agency (Hansard, 24 July 2002)

§ Mr. Reed
To ask the Secretary of State for Defence what key targets have been set for the Defence Transport and Movements Agency for the financial year 2002–03. [73455]

§ Jim Knight
To ask the Secretary of State for Defence what key targets have been set for the Defence Transport and Movements Agency for the financial year 2002–03. [73467]

§ Dr. Moonie
The Chief Executive of the Defence Transport and Movements Agency has been set the following Key Targets for 2002–03:
Key Target I
To meet the customer's requirements as negotiated and agreed in Customer Supplier Agreements.
Key Target I a
95 per cent. or more of Agency transactions and services provided under call-off contracts to be within agreed (TQQC) criteria.
Key Target Ib
At least 92 per cent. of transactions against each Agency service, and call-off contracts, to be within agreed (TQQC) criteria.
Key Target 2
To achieve an overall 3 per cent. increase in efficiency.
Key Target 3
To demonstrate improved net added value.
Key Target 4
To achieve at least a satisfactory rating in the provision of operational transport and movements support.