§ Mr. BercowTo ask the Secretary of State for Work and Pensions if he will make a statement on the costs and functions of the Model Office referred to on page 70 of the 2001 departmental report. [19122]
§ Malcolm WicksThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member.
Letter from Doug Smith to Mr. John Bercow, dated 12 December 2001:
The Secretary of State for Work and Pensions in replying to your recent Parliamentary Question about the Child Support Agency promised a substantive reply from me.You asked for a statement on the costs and functions of the Model Office referred to on page 70 of the 2001 Departmental Report.Since the Model Office was established and up to the end of October 2001 the running costs have been just over £700,000.The main role of the Model Office is to support the introduction of the Child Support Reforms. Its functions include: the final testing from a user perspective of the new computer system, assessment of new and existing business processes, testing training material, examining organisational design and associated business products (i.e. procedures, customer materials).I hope this is helpful.
§ Mr. BercowTo ask the Secretary of State for Work and Pensions if he will make a statement on the costs and functions of the process learning centres referred to on page 70 of the 2001 departmental report. [19123]
§ Malcolm WicksThe administration of the Child Support Agency is a matter for the Chief Executive, Mr. Doug Smith. He will write to the hon. Member.
Letter from Doug Smith to Mr. John Bercow, dated 12 December 2001:
The Secretary of State for Work and Pensions in replying to your recent Parliamentary Question about the Child Support Agency promised a substantive reply from me.996WYou asked for a statement on the costs and functions of the process learning centres referred to on page 70 of the 2001 Departmental Report.Two Process Learning Centres were put into operation. The cost was £1.2 million. Their aims were to:Assist the design of the business process flowing from Child Support Reform and thereby inform the design of the new computer system required to support the reforms.Permit us to evaluate the business changes to help us plan for national implementation.Identify opportunities to implement some business improvements in advance of the legislative changes.Demonstrate the new delivery model to key stakeholders.I hope this is helpful.
§ Mr. BercowTo ask the Secretary of State for Work and Pensions if he will place in the Library a list of the sums which are not included in the 2001 Departmental report and are indicated by the symbol. [19419]
§ Mr. Nicholas BrownThe information has been placed in the Library.