HC Deb 24 January 2000 vol 343 c132W
Mr. Cohen

To ask the Secretary of State for the Environment, Transport and the Regions what arrangements have been put in place to ensure that operation of the London Underground under a public-private partnership is subject to the provisions of the Customer Charter respecting compensation for delays experienced by passengers. [106071]

Mr. Hill

London Underground Ltd., which administers refunds under its customer charter, will remain as a public-sector company in the Public-Private Partnership (PPP). Therefore the refund policy will not be affected by the PPP.