§ Ms Bridget PrenticeTo ask the Secretary of State for the Environment, Transport and the Regions how many complaints have been received by his Department about(a) overcrowding, (b) standards of cleanliness and(c)p unctuality on Connex South East trains for each quarter in 1998; and what are the latest available figures. [70110]
§ Ms Glenda JacksonSo far in 1999 my department and the Franchising Director's office have received three complaints relating to overcrowding on Connex South East trains; four on the general standard of their trains including cleanliness and 21 on punctuality. The table provides the same information for each quarter in 1998.
Overcrowding Standard of the trains including cleanliness Punctuality January-March 29 12 65 April-June 7 5 20 July-September 7 9 21 October-December 14 17 101 Total for 1998 57 43 207