HC Deb 29 July 1998 vol 317 cc276-7W
Mr. Savidge

To ask the Secretary of State for Northern Ireland what performance targets have been set for the Valuation and Lands Agency in 1998–99. [53936]

Mr. Paul Murphy

For 1998–99 the following key performance targets have been set for the Agency:

  1. 1. To complete rating and client service cases—equivalent to 48,600 casework units.
  2. 2. To achieve a productivity for caseworking valuers of 355 work units.
  3. 3. To reduce the unit cost of casework by 2 per cent. in real terms.
  4. 4. To achieve a standard in domestic rating valuations such that 90 per cent. of those determined on appeal are within plus or minus 10 per cent. of the initial assessment.
    5. 277
  5. 5. To achieve a standard in non-domestic rating valuations such that 80 per cent. of those determined on appeal are within plus or minus 10 per cent. of the initial assessment.
  6. 6. To complete 93 per cent. of domestic rating appeals within 6 months of receipt.
  7. 7. To complete 82 per cent. of non-domestic rating appeals within 6 months of receipt.
  8. 8. To complete 93 per cent. of a representative sample of client services casework within agreed time limits.
  9. 9. To issue 90 per cent. of certificates for Continuous Revision Cases subject to retrospective backdating within 12 months of the event giving rise to the revision of the Valuation List.

Full details are set out in the Agency's Corporate and Business Plans, copies of which have been placed in the Library of the House.