Central Office of Information (Hansard, 30 July 1997)

HC Deb 30 July 1997 vol 299 c315W 315W

§ Dr. Whitehead
To ask the Chancellor of the Duchy of Lancaster what targets have been set for the Central Office of Information for 1997–98. [12164]

§ Mr. Kilfoyle
I have set Central Office of Information the following key performance targets for 1997–98:

to achieve a surplus of £1 million in modified historical cost terms after recovering all costs including interest on borrowings;

to achieve a further 2 per cent. increase in efficiency as measured by limit cost reduction;

to achieve an average score of 8.25 out of 10 for the COI customer satisfaction index.