HC Deb 23 January 1996 vol 270 c175W
Mr. Wilson

To ask the Secretary of State for Transport how many complaints were received by the rail users' consultative committees concerning quality of service in each of the past 12 months. [11520]

Mr. Watts

The information is not available in the form requested. The number of complaints about quality of service received by the RUCCs in the first three quarters of 1995 is as follows:

  • 1st quarter: 2,592 complaints
  • 2nd quarter: 2,209 complaints
  • 3rd quarter: 3,322 complaints.

Figures for the last quarter of 1995 are not currently available.

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