HC Deb 13 July 1994 vol 246 c596W
Mr. David Nicholson

To ask the Chancellor of the Duchy of Lancaster what key performance targets he has set for Chessington Computer Centre trading fund for the current year.

Mr. David Davis

The key performance targets for Chessington Computer Centre trading fund for 1994–95 are:

  • * an operating surplus of £1.1 million;
  • * an increase in pay clerk productivity of 6 per cent. (over 1993–94 performance);
  • * increasing usage of the online data capture system (SPIRE) to 82.5 per cent.;
  • * raising minimum online service and availability to 98.5 per cent;
  • * continually improving services to customers by updating software.